Delete your Hitachi Staff account
Use this form to ask us to delete your Hitachi Staff account and the data held against it. You do not need the app installed to make the request.
Request deletion
What gets deleted
- Your login and profile: name, mobile number, email, employee record.
- Your attendance history, including punch in and punch out times.
- Your location trail and the visits you logged, with their photos.
- Expense claims you submitted, and the receipts attached to them.
- Tasks, leaves and notifications belonging to you.
What we keep, and why
A few records survive deletion because your employer needs them to run a business, not because we want to keep your data.
| Payroll and payslip records | Kept as long as tax and labour law require, then deleted. |
|---|---|
| Customer and lead records you created | Belong to your employer, not to you. They stay, with your name removed. |
| Approved expense claims already paid | Kept as accounting evidence for the statutory retention period. |
How long it takes
Requests are actioned within 30 days. We confirm the request belongs to you before anything is deleted — your employer's administrator checks the mobile number against your employee record. If a request cannot be matched to an account, nothing happens to anybody's data.